Privacy Policy

Controller

Nuvio s.r.o., Mrštíkova 399/2a, 460 07 Liberec, Czech Republic (hello@staydetective.com).

What we process

Your e-mail address (to deliver results), the listing URLs you submit, order and payment metadata (handled by Stripe; we never see card numbers), and standard server logs.

Purposes

Delivering the service you requested, fraud prevention and legal compliance. With your separate consent we may send you occasional product updates; you can unsubscribe anytime.

Processors

Stripe (payments), our hosting providers in the EU, and e-mail delivery providers. Listing data is retrieved from public sources.

Retention

Reports and order records are kept for the statutory accounting period; you may request deletion of your e-mail and reports earlier at any time.

Your rights

Access, rectification, deletion, portability and complaint to the Czech DPA (ÚOOÚ). Write to hello@staydetective.com.